Frequently Asked Questions about Jewelry

Get the answers to the most commonly asked questions about jewelry on this page. Learn how to select a trustworthy jeweler and what kind of pieces we can help you find.

How can I find a jeweler I can trust?

When you buy jewelry, you have to be able to trust the reputation and quality of your jeweler in order to make the right decisions. You should have complete confidence that the item you're buying is accurately represented and backed with a solid warranty and/or guarantee. Shopping for jewels online sometimes makes it more difficult to tell the good retailers from the bad, but we can help. We offer no-cost referrals to some of the best jewelers on the Internet. We've thoroughly vetted and screened the jewelers with whom we do business, so you know that you will be doing business with the very best.

What kind of jewelry do your affiliates offer?

Our jewelers offer almost any kind of piece you could want. Our affiliates have a large selection of diamond jewelry, including diamond engagement rings, pendants, earrings, and bracelets. You can also find a variety of gold, platinum, and silver jewels. All of the metals and gems our partners sell are of the highest quality.

Will my diamond jewelry come with a certification report?

Your jeweler should offer a certification or grading report with your diamond jewelry purchase. If you are unsure whether the retailer provides a certificate, don't hesitate to ask before you decide to buy. The certificate should come from a credible gemological institute, such as the Gemological Institute of America or the American Gem Society Laboratories.

Is it safe to purchase jewelry online?

Yes, purchasing jewelry online is safe as long as you are careful in your selection of a jeweler. The pages you use to complete the buying process should be secure, meaning the URL will begin with "https." Additionally, your item should be shipped with full insurance. In the event your item arrives damaged or is otherwise unsatisfactory, you should be able to return it for a full refund or an exchange. Verify your jeweler's return and exchange policies before you decide to buy from them.

How do I care for jewelry properly?

The answer to this question will depend on the type of jewelry you own. For example, silver requires a special polish to avoid the build-up of tarnish over time. Gold, on the other hand, can be cleaned with a solution of warm water and a mild soap. Diamonds may be cleaned the same way. With all jewelry, you should have it professionally inspected and cleaned at least once per year.